OUR
HISTORY
In October 1997, the founding executive team and sixteen leading independent
contractors in the HVAC industry joined to form what has become Excellence
Alliance (EAI). They established an organization whose vision was
to become the “undisputed leaders in the contracting industry”.
Over the past six years, EAI has been fulfilling that vision by creating
an unparalleled roster of quality programs, products and services.
As a result
of outstanding networking and training, EAI members have positioned
their businesses to prosper in an ever-changing marketplace. This
translates into cost savings and strengthened relationships within
the company and throughout the industry. In addition, EAI harnesses
the aggregate purchasing power of the entire group to provide members
with the advantages associated with purchasing on a larger scale.
EAI continues
to strengthen and build its list of programs, products and services.
Excellence Alliance has assembled a professional staff of experts
in the areas of sales, networking, operations, and strategic alliances.
EAI members participate in more than 100 programs focused on these
areas.
AREAS
OF FOCUS
Excellence Alliance focuses on four areas to help your business grow
– Focused Sales, High-Powered Networking, Operational Excellence,
and Membership Rewards.
FOCUSED
SALES
• Produce fast and accurate proposals with EAI’s Commercial
and Residential Estimating Software
• Add sales power with EAI’s extensive Sales and Marketing
Resources – Proven tools to increase your “top-of-mind”
awareness in the market
• Set your company apart from the crowd with EAI’s Seal
of Excellence™
• Get preferred access to industry-leading Consultants
HIGH-POWERED
NETWORKING
• Share best practices and ideas for success on the MemberNet™
information exchange forum
• Network with other successful HVAC contractors at the annual
EAI Managers and Leaders Meetings
• Receive discounted registration at Industry Events such as
Comfortech®
• Stay up-to-date with the quarterly Commitment to Excellence™
Newsletter – Marketing ideas, success stories, new programs and
services
OPERATIONAL
EXCELLENCE
• Training to focus your sales efforts towards increasing business,
closing ratios and profit margins:
• Flat Rate Pricing and Contractor Accounting
• Extended Service Agreements
• Indoor Air Quality
• Setting Up a Service Department, and more!
• Resolve pressing issues within your business by utilizing the
EAI Contractor Mentoring Team
• Receive critical feedback from Customer and Employee Surveys
– Analyze your company’s strengths and weaknesses
• Hire the right people with Pre-Employment Testing and Screening
• Utilize the industry’s finest Resource Library –
Management Policy Manual, Employee Policy Manual, Human Resources
Manual, Safety Policy & Procedure Manual, and others
• Develop employee skills and increase retention the Online and
Computer-Based Training (CBT)
• Access to over 170 online courses
• CBT programs including Commercial Service Sales, Train-the-Trainer,
Strategic Sales Management, and Customer Excellence
MEMBERSHIP
REWARDS
• Receive recognition through EAI Top Performer Awards
• Receive discounts on EAI Strategic Ally products and services,
including:
• General Motors – invoice credit up to $2,000
• Fuel cards – 3% discount from Exxon/Mobil, Shell, Texaco;
4.5 cents per gallon from BP/Amoco
• Many others
• Earn Allowances for strategic ally purchases, including:
• Cintas – 1.5% on uniform rentals
• Baltimore Aircoil – 1% on equipment purchases
• Many others
