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Dispatch & Coordination
Learn the skills needed for being
an effective dispatcher and service coordinator!
Course Information
This two-day seminar provides participants
with the skillset required for promoting effective, customer-focused
dispatching and coordination within an organization.
Skills and Insight Gained
- Learn effective management and
communications of service coordination
- Establish a productive dispatch
system by determining the proper organizational structure
and required key personnel
- Develop a benchmark for geographic
service, call standards, and labor planning
- Learn to determine space requirements
and needed technical and communication resources
- Discover the steps for providing
after hour service
- Review the required competencies
for the role of dispatcher or coordinator
- Learn the training necessary to
ensure a productive dispatch work environment
Cost
Retail Price: $600 per person
Gold Members: Free
Blue Members: Free
Schedule
- March 30-31, 2004 - Lynchburg,
VA - Wooldridge Heating & Air
- May 4-5, 2004 - San Antonio, TX
- Gillette A/C Company
Seats are Limited
Register Early to Secure Your Place.
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