Excellence Alliance, Inc.
America’s Premier Independent Contractor Alliance
"Changing the Industry by Leading the Industry"
Facilitating Growth for Independent Contracting Companies
Excellence Alliance, Inc. (EAI) was created to provide independent contracting companies with an effective means to compete in an increasingly volatile marketplace. EAI develops business programs, products and services designed specifically to help independent contractors attain recognition as the superior service providers in their marketplace. EAI has established the premier independent contractor alliance, a national leader with over 250 contractors representing $2.5 billion in sales with a work force of over 20,000 dedicated people!
Operating Excellence Takes Contractors from Ordinary to Extraordinary
Excellence Alliance Group (EAG), the centralized parent organization, has established and supports:
- Excellence Alliance, Inc. (EAI) - independent mechanical contractor alliance
- Excellence Alliance Foundation (EAF) - industry scholarship funding
Providing a Complete Mechanical Solution
The EAI network of HVAC, Plumbing, Electrical, and Refrigeration contractors provides a complete mechanical solution for homeowners, building owners and facility managers. Excellence Alliance, Inc. is a contracting business support network offering quality programs, products and services to members. In addition, we stand behind our members; EAI service and installation work is guaranteed!
Win/Win Relationships that Affect the Bottom Line
By networking and progressing through the "Excellence Commitment Confirmation", EAI members position their businesses to prosper in a changing marketplace. This translates into cost savings and strengthened relationships throughout the company and marketplace. EAI harnesses the aggregate purchasing power of the entire group to provide members with the advantages associated with purchasing on a large scale. Through our Allies, many EAI contractor members have most or all of their membership fees paid from ally allowances.
"7 Principles of Excellence"- The Cornerstone of EAI
EAI continues to strengthen and build its list of programs, products and services. Excellence Alliance, Inc. has assembled a professional staff of experts in the areas of operations, networking, training, education, sales, marketing, purchasing, human resources and industry advancement. EAI members participate in more than 90 programs, products and services focused on EAI’s "7 Principles of Excellence":
- Operations
- Networking
- Training & Education
- Sales & Marketing
- Strategic/Purchasing Allies
- Human Resources
- Industry Advancement
About Excellence Alliance, Inc.
History:
In October 1997, the founding executive team and sixteen of the leading independent service organizations in the HVAC industry joined to form what has become Excellence Alliance, Inc. (EAI). They established an organization whose vision was to become the "undisputed leader in the contracting industry". Over the past four years, EAI has been fulfilling that vision by creating the necessary programs, products and services to achieve that goal. That initial bold and ambitious vision included:
- Establishing "America’s Premier Independent Contractor Alliance"
- Developing support organizations to ensure that EAI contractors remain leaders
- Linking "America’s Premier Independent Contractor Alliance" to value driven businesses and consumers
- Providing assistance to contractors to ensure continual industry employment
- Creating additional industry leading Alliances in all of the contracting fields
The Excellence Alliance Vision:
The undisputed market leader serving businesses and consumers through the premier alliance of independent contractors committed to excellence.
The Excellence Alliance Mission:
The EAI mission is to support members with the highest quality programs, products, and services enabling them to achieve sustainable growth and enhanced profitability.
The Excellence Alliance Creed:
Excellence is our standard, Alliance is our strength, Performance is our commitment and Guaranteed is our promise. It is our way of doing business.
EAI’s Operating Excellence
EAI has created an operational model called "Operating Excellence". This operational model links the Member Contractors, Allies, Employees and Customers with the "Excellence Commitment Confirmation" that benefits each of the organizations.
One of the keys to executing the "Excellence Commitment Confirmation" and providing a truly coordinated effort is the Excellence Manager. The Excellence Manager becomes the liaison within each organization to implement the "Excellence Commitment Confirmation", facilitate the utilization of the programs, products and services offered by EAI and continually review the "Excellence Commitment Confirmation". By assigning Excellence Managers, participating organizations ensure a consistent, on-going process to assure "Operating Excellence".
The presence of the Alliance Excellence Managers in the field is critical to helping Contractor Members and Allies realize the benefits of EAI by conducting a bi-annually "Member Achievement Confirmation".
The elements of EAI are coordinated to provide complete focus on achieving the Vision and Mission, and on adhering to EAI’s Creed.
EAI Executive Team
These Excellence Leaders oversee all facets of "Operating Excellence", the requirements and processes for membership and implementation of the "7 Principles of Excellence".
Contractor Advisory Board
Thirty-two member contractors of EAI serve on the Contractor Advisory Board. They represent all of the specialty trades that are a part of the EAI membership. Their role is to provide ongoing direction and leadership to the Alliance.
Ally Advisory Board
Four Strategic Ally members of EAI will serve on the Ally Advisory Board. They will represent the four divisions of EAI Allies. Their role is to provide ongoing direction and leadership to the Alliance as a Strategic Ally.
Membership Regions
EAI maintains a regional structure to help serve members directly and efficiently. The country is divided into 5 regions. An Excellence Manager is assigned to each region to work with EAI Contractor Members and Contracting Ally Members. The EAI headquarters are located at the Greater Cincinnati International Airport.
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