Leadership

What Our Students Are Saying...

This class is very beneficial in helping prioritize & empower others.

It gave me some direction in the way I should grow as a manager.

Intensive two-day seminar, taught by EAI Chairman/COO Jim Norris, provides participants with a solid foundation in leadership essentials, as well as a proven series of tactics to help managers become leaders that are more effective. The Leadership Retreat offers extensive opportunities to identify individual leadership strengths and weaknesses. Students will return home with a specific action plan to increase their own effectiveness; plus, they will be armed with a variety of tools to help share winning leadership strategies with others.

Who Should Attend

Company owners, department managers, supervisors, and individuals in positions of leadership and influence in the company -- anyone interested in examining and incorporating strong leadership strategies in the company.

Skills and Insights Gained

• Become a more effective leader by mastering key leadership characteristics and strengths.
• Identify leadership qualities within yourself (and your staff) that will help you be more effective.
• Understand the leadership culture in your company and strengthen your company's foundation.
• Determine the necessary resources to strengthen and "revolutionize" your company.
• Identify the changes that have occurred, that are occurring, and that will occur in your company and in your market.
• Develop action plans focused on responding to these changes.
• Obtain powerful tools and implementation examples to help you determine what your employees want and what you as a leader need to provide in order to attract and keep the best.
• Learn how to motivate employees to build trust and certainty.
• Develop a checklist and materials to help remind and guide you towards the path of better, enlightened, leadership.

What You Will Learn

Day One: 8:30 AM–4:30 PM

Introduction

This section examines the need for effective leadership in organizations, including the massive and ongoing changes taking place in our companies, in our customers, in our employees and co-workers, and in us. What do we do in business? How do we do business? Why are we in business?

Definitions

What is leadership? How is leadership practiced in the work place? This section lays the groundwork for effective leadership action, including the basic cornerstones of Competence, Commitment, Courage, Character, and Connection. Common myths about leadership are busted! Self-assessment tools.

Leadership Values

This section develops some of the basic cornerstones of leadership with an emphasis on personal and company values -- how they are developed and how they are communicated. What are our core values? How do core values establish solid ground for the company? How does respect impact leadership?

Planning and Winning

This section outlines five tactical skills that effective leaders practice. Learn how to navigate from the initial phase of strategic planning to practical implementation, with the aid of an action plan. In addition, learn how to establish priorities and when to change them; how to create momentum for change; and how to align everyone on the team on the path to victory.

Servant Leadership

This section examines the typical corporate structure and delivery system and compares it to the Servant Leadership structure and delivery system. Recognize the need for changing the current corporate culture and corporate attitudes. Learn how to create a culture that is effective and customer-focused.

Heroic vs. Post-Heroic Leadership

This section compares traditional and more progressive leadership styles, including the positive and negative aspects of each. Analyze a matrix outlining what people want in the workplace and a matrix outlining what people want from their leaders. Determine where best effort needs to be placed in your organization. This section also examines a typical continuum of leadership and managerial behavior and outlines the role of intuition in the leadership/management process.

Day Two: 8:30 AM–4:30 PM

Leadership and You

This section helps you understand why certain types of people are happy working with you and what you need to do to attract a broad spectrum of skills and attitudes to your company work force. You will look at your own leadership/communication style and understand your strengths and weaknesses.

Setting Goals

This section will cover the basic ground rules of goal setting for yourself and for your employees. Without clear goals, there is no objective; and without a specific objective, there can be no leadership!

Giving Credit When It Is Due

Learn how to "catch people doing things right." Learn how to use praise with employees to reinforce their positive actions.

Effective Corrective Action

This section deals with appropriate action to remedy inappropriate action. Learn how to reprimand employees effectively to encourage lasting behavior change. Differentiate between evaluation and positive feedback in corrective situations.

Passing the Banner

This section provides a coaching self-assessment and an eight-point model for coaching employees. This section includes a matrix for identifying the winners and achievers in your organization and providing them with tools and opportunities for growth. Learn how to select, train, and prepare your successor for leadership within the company.

Pre-Work and Communication Packet

Registrants will receive a comprehensive communication packet prior to the Retreat. The packet will include a copy of "The One Minute Manager" and a series of self-assessment tools to be completed prior to the Retreat. There will also be a simple goal-setting exercise to complete in advance.